Swedbank Baltic Card Payment Forum & Expo takes place already for the eighth time. We welcome you on 3rd November in Radisson Blu Hotel Latvija, Elizabetes iela 55, Rīga.

The decision makers of retail, hospitality, entertainment, service and transport companies benefit the most from the event. Here are just some highlights of the event:

  • Swedbank and MasterCard present ways to save merchants time and money while creating better customer experience.
  • Practitioners share their best practice in payments and forecast 2017 developments.
  • Ashburn, Astro Baltics, CHD, EPS, Hansab, Nixor and Verifone are confirmed exhibitors who show their latest technologies.
  • The guest speaker Mr. Andrew McClelland shares latest news about key consumer expectations and omni-channel retail.

The deadline for registration is 28th October. There is a Latvian and English simultaneous translation at the event. For more info and registration please scroll down.

Welcome to the forum!

Raulis Üksvärav
Swedbank Group
Head of Baltic Acquiring Products


9.00 Registration, morning coffee and expo


9.30 What is the economic situation in Latvia and other Baltic states and an outlook for 2017?

  • What is the Baltic general economic outlook for next year?
  • What should Baltic merchants learn from macroeconomic forecasts for 2017?
  • What are the key developments taking place in Baltic trade and retail?

10.15 What are the challenges in changing landscape of payments?

  • What is the Swedbank position and card payment strategy in Nordic/Baltic market?
  • What are the development focus areas for Swedbank?
  • 2006-2016 – decade when cards overtook cash in Baltic’s?

10.45 Break and expo


11.15 What is the current status of card payments and influence of EU regulations?

  • How Interchange and other regulations will impact EU market?
  • What are the practical implications of new EU-regulations to merchants?
  • How will the card payment market evolve from bank perspective?

12.00 mPos – first experiences from Baltic markets

  • What has been the experience in launching mPOS in Baltics?
  • What is the feedback from the customers?
  • How has it affected the business of merchants?

12.30 Lunch


13.30 How to change your business proposition for Omnichannel consumers?

Andrew has been involved in digital commerce for over 12 years and has a unique insight into the development of digital retail, changing consumer trends and the challenges that incorporating a digital offering into a more traditional retail or commercial proposition presents. Projects have included developing cross border B2B and B2C channels; helping brands get a better understanding of their customers and advising boards on investing and developing digital operations & propositions.


14.15 Swedbank Payment Portal – experiences from 1 year live

  • How the expectations of merchants and customers have been met?
  • What is going to be new in the second development phase?
  • What has been merchant best practice so far?

14.45 Break and expo


15.15 What are the global trends in card payment and acquiring solutions?

  • What are the key trends in payments at European market and how Baltics stand out?
  • What is hot in contactless, contactless transit, e-commerce?
  • What are the innovations MasterCard is involved today?

15.45 The Future of Technology in Retail

Retail tech is revolutionising the world of retail. This presentation covers the latest and most innovative retail tech, examples of retailer best practice, how to choose which systems to
incorporate and what’s coming next.
Cate helps brands such as Chanel, Galeries Lafayette, Marks & Spencer, Metro Group, Samsung,
House of Fraser, Lego and EE innovate and create world-leading retail ecosystems. Its retail
safaris give clients first-hand experience of the latest trends in action, and introduces them to the innovators who can solve their problems using the latest thinking and technology. Retail safaris are available in London, New York, Paris and Berlin.

16.30 Closure of the conference, wine and snacks, expo


Swedbank Baltic Card Payment Forum & Expo takes place on November 3 in Radisson Blu Hotel Latvija, Riga. It is an invitational event and for invited guests the participation at the forum is free of charge. The deadline for the registration is 28th October. There is a Latvian and English simultaneous translation at the event. Please secure your place at your first convenience as we can only host a limited amount of participants. Please fill in the registration form and you will receive registration confirmation. If the confirmation does not arrive, please contact to ensure safe registration to the event. Please use the same address for any forum related questions.

First name*



Direct e-mail address*

Direct phone number*

Name of the organisation*

Address of the organisation*

City and postal code*


Hansab is the leading provider of innovative business solutions for the finance, transport, retail and public sector organisations, based in the Baltics, Finland and Belarus. With 16 offices across the operating markets and over 300 professionals, Hansab offers a Pan-Baltic service network.
Unique with the comprehensive product portfolio, Hansab services more than 60 000 devices. As official channel partner, Hansab sells products and solutions from the leading manufacturers such as Ingenico, NCR, Glory Global Solutions, Qmatic and other. Key services involve consultation, software development and integration, sales, installation and after sales support.
This year, together with Swedbank, Hansab introduced the Smart Payment Terminal and contactless payment solutions to the Baltic markets, making card payments acceptable everywhere even faster.
Verifone is service provider of electronic payment solutions tailored to fit businesses of all sizes and needs. We provide with latest electronic payment technologies and solutions ranged from stand-alone, mobile, integrated, unattended solutions. We assure safe and fast transactions delivering payment solutions which satisfy the needs of card holders and merchants.
For already 25 years Computer Hardware Design Ltd (CHD) has been a manufacturer and distributor of cash registers and POS systems. The company is based in Riga, Latvia offering full range of products and services to every type of retailer. Company’s annual turnover is ~10 million euros.
CHD will take part in the 8th Swedbank Baltic annual Card Payment Forum presenting cash registers with integrated payment card terminals. Such integration helps to reduce transaction time and avoid possible errors.
Nixor is pan-Baltic IT & security technology company, mainly focused on introducing of comprehensive IT-business solutions in four market sectors: retail, hospitality, shipping and catering.
Our goal is to be the primary IT partner for all our customers. With our services and solutions the customer has always possibility to get the most complete IT solution that contains all necessary software, hardware and consultation & training to deploy the needed solution. We also provide after-sales service by offering Helpdesk with 1-3 level support to insure full support & maintenance for the users and systems. Through the 20 years of active business Nixor has launched firstly many new & innovative products on the market, which has given customers the opportunity to manage their business more efficiently.
EPS LT is a reliable and well known service provider in Baltic countries, Ukraine and Belarus, having over 20 years of experience in the area of information technology, finance and data processing. EPS LT develops and provides innovative services and solutions for:
  • Payments transaction switching;
  • Health insurance management;
  • Loyalty (CRM) and analytical systems;
  • Non-bank payment card management;
  • Systems of payment collection;
  • Sales of electronic goods and services.
We are flexible in developing solutions based on individual customer needs. Among our clients and partners are the biggest regional and international retail chains and petrol station networks, banks, health insurance companies and telecommunication operators as well as merchants from SSE and SME segments.
JSC “ASHBURN International” provides POS terminal network management, payment card acceptance and loyalty system solutions. Company was established in 1998 and since 2003 is a member of “Penki kontinentai” group.
„TransLink.iQ“ is the in-house developed solution for POS terminal network management and payment card acceptance. ASHBURN manages POS terminal network, provides operator training, merchant consultancy and 24/7 troubleshooting services. Since 2007 company‘s authorization center is annually certified under PCI DSS Level 1 standart. POS terminal application “TransLink.iQ SmartPOS” is PA-DSS certified.
“ASHBURN International” provides loyalty and payment program development and management services based on its “PayLo” system.
Astro Baltics is an IT company with over 18 years of experience. Our aim is to offer more complex and clever IT solutions to help you build a smart and easily administrative company.
Our main focus is developing and integrating business software NOOM and other IT-solutions such as self-service, digital advertising, payments, POS systems and fuelling stations.
NOOM helps you manage your company’s finance, salaries, personnel and customers. Our software NOOM is used in companies that specialize in production, retail and wholesale to manage inventory, production processes and employee working time.
We are the leading developer of service station software in Estonia with solutions for payments, forecourt device controllers and hardware.
Astro Baltics in numbers – more than 2000 NOOM installations and PAN-Baltic solutions, 1000 POS systems with card payment, over 200 kiosks and payment terminals, 90% of pharmacies and more than 100 service stations in Estonia use our software NOOM.
Astro Baltics is the developer of business software NOOM, certified partner of Telema and Omniva, gold partner of ESET and owner of forecourt controller Doms PSS 5000 Certificate. Your best partner in IT!

2015 Summary

2014 Summary


Payment solutions market overview and where does Swedbank stand?
Lena Lönn, Head of Acquiring, Swedbank Group

How will the merchants be affected by the impact of interchange regulation?
Jan-Olof Brunila, Deputy Director Group Cards, Swedbank Group

What are the trends in online shopping?
Jo Lawrence, Senior Relationship Manager, DataCash
Raimonds Ķeris, E-Commerce Product Manager, Swedbank

What are near future prospects for payment solutions from security point of view?Anthony Pickup, Information & Security Director, TickVantage

What is the economic situation in Latvia and other Baltic states and an outlook for 2015?
Lija Strašuna, Senior Economist, Swedbank Latvia

What are the worldwide trends and their implication to Baltic retail and hospitality business?
Peter Fisk, Founder, GeniusWorks


The organizing partner of Swedbank Baltic Card Payment forum is